Privacy policy

This website is operated by Forklift Trainer. This policy explains what information we collect when you use it and how we use it.

Information you send us

When you use the contact form we receive the name, company, email address, phone number and message you enter, together with the time of submission and your IP address. We use this information only to respond to your enquiry and, if you go on to book training, to arrange and deliver it. Enquiries are sent to us by email and retained for as long as needed to deal with them.

Information collected automatically

Our web server keeps standard access logs, which record the pages requested, the time, your IP address and browser type. These are used to keep the site secure and running properly. The site uses a session cookie to protect the contact form against misuse; it contains no personal information and expires when you close your browser.

Third parties

Fonts are loaded from Google Fonts, which means your browser requests font files from Google's servers. We do not use advertising or analytics cookies, and we do not sell or share your details with anyone else.

Your rights

You can ask us what information we hold about you, ask for it to be corrected or deleted, or object to how it is used, by emailing info@forklifttrainer.co.uk. If you are not satisfied with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated September 2026.